A user-friendly index is clear , concise, accessible and easy to read, provides for many possible approaches by the user, does not involve the user in unnecessary work and suggests related material which may be helpful.
Double entry with CPD so user can find it under any of the terms
Double entry with child abuse, so user can find it directly under either term
Extra line-space between letter blocks for clarity
Entry pointing to two preferred terms giving information
Double entry of subheading with main heading ‘rights of children’
Set-out subheadings for clarity and to break up long string of page numbers; double entry with main headings
Cross -reference to ‘training’ where page numbers are given for a related subject, but no reciprocal cross-reference from ‘training’ to ‘qualifications’, as there are no additional page numbers here.